has apologised after a 'technical' glitch delayed passengers for hours while luggage piled high at Terminal 5 last night.The issue caused multiple planes in the United States to be grounded before take off on Monday night, infuriating weary travellers, some of whom were told they'd be waiting 20 hours for a flight.Some reported being held on the tarmac for hours while cabin crew and pilots were left waiting on flight plans to get them to their destinations.
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