A communications expert has triggered a heated conversation online after revealing four phrases that people say and are 'unintentionally offensive'. Raele Altano from New York creates regular in a bid to help viewers 'socialize and articulate with kindness'. In one video, watched more than 2.5 million times, she details four phrases 'that you might be saying in conversations that are unintentionally offensive', with the first one being 'it could always be worse'.
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