About 20 minutes after takeoff from New York's LaGuardia Airport Tuesday, Phillips heard an "incredibly loud noise" aboard Flight 1380 as the distressed aircraft started to shake and oxygen masks dropped from the cabin ceiling, she said.
After putting on her mask and helping other passengers with theirs, Phillips saw flight attendants and other passengers rush to help someone several rows behind her, she recalled.
"I think we all knew at that point that something was terribly wrong," she said. "I knew something had happened, but I wasn't sure what."
After putting on her mask and helping other passengers with theirs, Phillips saw flight attendants and other passengers rush to help someone several rows behind her, she recalled.
"I think we all knew at that point that something was terribly wrong," she said. "I knew something had happened, but I wasn't sure what."