has blasted Ticketmaster for the mayhem surrounding her recent ticket sale, claiming that she was 'assured' the company could handle the high demand 'multiple times' and calling it 'excruciating' to 'watch mistakes happen with no recourse.'Pre-sale for the singer's highly anticipated upcoming Eras Tour kicked off earlier this week - but after waiting hours in a queue on Ticketmaster, only for the site to crash repeatedly during the checkout process.Afterwards, the when it announced that the public sale, which was set to take place at 10am today, was canceled due to 'extraordinarily high demands and insufficient remaining ticket inventory to meet that demand.'
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