As he delivered an otherwise unremarkable lecture on business communication, Professor Greg Patton tried to give his many Chinese students a helpful tip.
To illustrate a point about padding out conversation with words such as 'um' or 'you know', Patton gave a common Mandarin example, roughly pronounced 'nay-guh'.
The next thing he knew, he had been suspended from his job at the University of Southern . Some black students in his class had formally complained that he had been racist.
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