Americans calling their Social Security office are being left on hold for nearly 38 minutes at the government body.
Wait times on the telephone - - are just the start of the misery Americans face. Those applying for disability benefits, for example, must then wait an average of seven months to get approved.
It comes after a Social Security Administration (SSA) whistleblower in Sioux City, , revealed staff were ignoring 'simple requests' from benefits recipients who were forced to wait 'weeks to months' for answers.
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