Librarians in cities across the country have found themselves thrust onto the frontline and are now forced to grapple with issues ranging from and migration to the opioid epidemic and cultural conflicts.As librarians navigate through the new complexities of their daily duties, a concerning trend has emerged - a surge in burnout attributed to the stress of managing what they describe as 'traumatic' encounters.The pandemic has intensified the strain, with library staff reporting a significant deterioration in conditions since 2020.
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