Earlier this year, that Tap Air Portugal was one of the world's most disliked airlines, according to a study of tweets that mention airlines.But what was the reality for me when I flew with Tap – part of the Star Alliance network - on an A320 from Gatwick to Lisbon, Portugal's eye-catching capital and the carrier's hub?Find out here in a mystery-shopper review that covers the in-flight experience from seat to service, with footage I filmed recording the event for posterity...
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