The list of North America's worst airports according to customer satisfaction has been released - and it's bad news if you're flying into or out of New Jersey, Seattle or Toronto. Soaring demand following the pandemic and seasonal delays has led to a shake-up in North America's most beloved - and least-liked - airports according to a new report published today by J.D Power. But it might come as a surprise to frequent US travelers that overall customer satisfaction improved by 3 points this year – bringing the overall score to 780 on a 1,000-point scale.
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