Patients accuse BetterHelp therapists of dishing out bad advice

Therapists using the bathroom during sessions, making degrading comments and giving out advice that made patients want to quit counseling altogether.

Experts, users and former employees of BetterHelp have described what they allege to be ‘shady’ and ‘unethical’ practices used by America's biggest digital therapy provider.

The company is accused of employing under-qualified staff, pushing its employees to take on overwhelming case loads and offering unprofessional guidance that could actually hurt a patient's

Load More