Fed up with being forced to deal with every time you have a simple customer service query? users claim to have stumbled upon an ingenious hack that helps callers bypass the endless automated questions now used by most major firms' helplines and get straight through to a human being. music industry expert Liz Kamlet revealed customers can type out the zero symbol followed by the pound key (0#) every time a recorded voice asks them for information such as their account number or the nature of their query.
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