Southwest Airlines issued a second apology Wednesday night as customers across the US to their holiday travel plans.In a video message from the ailing airline's Chief Commercial Officer Ryan Green, the executive assured passengers stranded without their luggage that they will be able to 'submit information on how to receive that bag at no cost to you.'As of Thursday morning, Southwest had canceled 2,357 flights - 58 percent of its daily schedule and 96 percent of
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