Ticketmaster has finally apologized to and her fans after a catastrophic pre-sale this week for her Eras tour, citing bot attacks and massive demand for leaving fans in a virtual line for hours and others unable to purchase tickets at all. The ticketing titan canceled the general sale of tickets on Thursday and released a now-deleted statement that did not include an apology, which forced a herself. She said she was 'assured' the company could handle the high demand for tickets and 'it really pisses me off that a lot of them feel like they went through several bear attacks to get them.'
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