Starbucks customers have had enough of high prices and painfully slow service - with the coffee chain admitting it has lost tens of millions of visitors this year. It seems that former - who spent nearly four decades building Starbucks into the world's biggest coffee chain - has had enough too. The billionaire, who left last year, said on Sunday that the chain's new bosses should stop making excuses. He wants them to spend more time in stores - to see what customers want - and also focus on coffee.
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