A woman dubbing herself 'The Phone Lady' is charging $480-an-hour to help Gen-Z workers overcome their fear of talking on the phone.
Mary Jane Copps, who has coached 15,000 people since starting The Phone Lady company in 2006, claims that 'phone phobia' is now most prominent among Gen Z, who were never taught how to hold proper conversations over the phone.
The problem has gotten to the point where receiving a phone call without warning is viewed as 'an act of aggression,' among the younger generation, according to the .
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