Southwest Airlines has warned that it will have to make some 'difficult decisions' in coming days under a plan to restore profits.
The announcement, sent to employees Thursday, comes as the future of the airline's 'bags fly free' perk remains uncertain - after allowing customers no charges for baggage for more than 50 years.
The perk was previously bolstered by other passenger-friendly policies like open seating, which were recently lost as the carrier attempts to fend off changes demanded by activist Elliott Investment Management.
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